“Holy smokes Scooter, you were right about the Lampe Berger. My chain smoking sister came for a visit recently and I always made her go outside to light up, but this time I did what you said and lit my Lampe Berger, and told her to go ahead and smoke in the house. I could not believe it.
There was no smell of cigarette throughout the house. She was amazed too, and now wants one for her house. I showed her your web site so she could pick one out that went with her décor. Thanks again, for turning me on to this fantastic product.”
To Scooter & Staff:
Too many times the good goes unnoticed and unappreciated while the bad seems to jump to the forefront. Not the case with you. I have yet to be disappointed.
May I say how much I appreciate the personal service you have provided me. You ship quickly and packages arrive in perfect condition. Your expertise has been so beneficial to me over the years.
How many company owners are actually happy to get on a phone to help a customer? Not many. These are just a few of the reasons that I look forward to many more years with you helping me with my Lampe Berger needs.
Once again, thank you for being there.
Karen Helms
Comments:
This past winter was a bad winter with all the flu, viruses and such. I was looking for some sort of defense to help myself and my husband. I stumbled on the Lampe Berger Lamps. This is when I located M & M Lampe and with Scooter's assistance, he found the last two lamps that I was interested in purchasing! I was sooo happy! He went above customer service! Within days I received the lamps and have been using them since! The fragrances that I purchased with the lamps were perfect! I was unsure as to what to purchase, but, Scooter guided me perfectly. It seemed he knew me!! I have been happy since. My family has bought me my refills of various scents as gifts. I know that I can depend on M & M Lampe's for great service and fabulous products anytime! This is the reason why they are Number 1. They are the the first Lampe Berger distributor in the United States. I must say, this is the first year that neither my husband or I was ill. In addition, the lamps blend in with our decor and the fragrances are just subtle enough to spark a scent in each room. This is perfect with small children and pets. I can't say enough about the lamps. I purchased the porcelain lamps and can't be any happier. They do look rich and they do fulfill their reputation. Enjoy! I'm just excited to try new scents and all the additional items that M & M Lampe has to offer!
nesparkey
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Great JOB!!!!!
"Our engraved lamps from Murray Interiors turned out beautifully, and it was so wonderful working with them! Scooter was most responsive and accommodating with our order - we needed a quick turnaround as they were for an oncology nurse award and he delivered on every single promise! They were not only friendly and polite, but also very knowledgeable and helpful. They paid close attention to the details throughout the job and produced a high-quality end product -- our beautiful lamps! Customer service like this seems to be rare in this world - so we thank you and would look forward to working with you again anytime!"
Rebecca Bugbee and Catherine Morrissey, Patient Resource Publishing
Thanks again Scooter!
PS - keep all of the artwork as I am sure we will be ordering another few next month or so!
Catherine Morrissey
Director of Advocacy Relations
Patient Resource Publishing, LLC
cmorrissey@patientresource.net
www.patientresource.netn testimonials
You Out Did Yourself
Wow Scooter, I am just blown away. It is far beyond my wildest expectations. Tell your coworker that does the engraving thank you from me, he did an awesome job. I am almost speechless, not knowing how to say thanks enough. I can hardly wait for her birthday so she can see it, I know she will be blown away.
Gary
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